This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
How do we collect information from you?
We obtain information about you when you use our website or call us, for example, when you contact us about products and services, request information from us, buy our products or register for our newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. We may also hold information regarding your property such as photographs of access and the site.
You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent by submitting a newsletter subscription form. You can opt-out of email marketing by contacting us at [email protected] at any time.
How is your information used?
We may use your information to:
- process a quotation that you have requested;
- process orders that you have submitted;
- to carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services or maintenance updates;
- send you communications which you have requested and that may be of interest to you. These may include
- information about new products, case studies, blogs and new projects we have completed.
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. For instance, we hold information given to us to complete quotations for up to 2 years. We hold your email address on a subscribed mailing list indefinitely unless you have requested to unsubscribe.
Who has access to your information?
We will not share your information with third parties for marketing purposes. We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to subcontracted groundworkers, electricians, photographers). When we use third-party service providers, we disclose only the personal information that is necessary to deliver the service they are providing.
How you can access and update your information?
You have the right to ask for a copy of the information Pod Space hold about you. You may also update the information we have for you at any time by contacting us at [email protected].
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we aim to ensure that it’s treated securely. Once we receive your information, it is stored on our secure server.
Use of ‘cookies’
Links to other websites
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third party site.